IT Lead, Business Intelligence /Data Warehousing Job

Company Name:
Johnson & Johnson Services Inc. (6090)
Piscataway, NJ, US
IT Lead, Business Intelligence /Data Warehousing
Johnson & Johnson is actively recruiting for an IT Lead, Business Intelligence/Data Warehousing. This position will be based in Piscataway NJ or any other J&J NJ location with less than 10% travel.
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.
With $71.3 billion in 2013 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets. The more than 250 Johnson & Johnson operating companies employ approximately 127,000 people in 60 countries throughout the world.
Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.
The IT Lead, Business Intelligence /Data Warehousing is responsible for managing and providing application maintenance services to the assigned BI/DW solution portfolio. Duties include acting as engineering contact, and ensuring that resource capacity, knowledge, and tools are in place to meet the requirements defined in the assigned Support SOW?s of the AS BI/DW Portfolio. The BI/DW Support Lead will be accountable for meeting all the service level targets/objectives as defined in the support SOW?s and act as first level escalation point for the service related issues for IT stakeholders & partners.
Responsibilities include: Deliver End-to-End application maintenance, including Break/Fix and Support, in line with assigned BI/DW platform/application requirements; Negotiate, Define, and Measure service levels for all services provided and ensure compliance to critical ITIL processes; Design, Deploy, and Continuously improve, a robust suite of ITIL processes including: Incident Management, Change Management, Problem Management and Institutionalize Application Maintenance Improvement for the platform or application; Ensure the services are improving overall quality, speed, and value to the delivery teams.
Additionally the incumbent will have an unrelenting focus on reducing Total Cost of Ownership (TCO) and drive down unit costs for support, by leveraging Activity Based Costing (ABC) combined with Lean methodology and continuous process improvement framework. He/she will provide regular and detailed appropriate reports back to stakeholders and at all levels of management and staff about the current status of services and vendor performance. He/she will ensure all Application Services Support Services comply with applicable laws, regulations, standards, J&J policies and BUIT policies and procedures.
Computer Science, Science or Business Degree or equivalent experience is required. A minimum of 5 years hands on experience in a BI / Data Warehouse environment required. Experience in Cognos 8.x/10.x or comparable BI technology required. Experience in SAP BW and/or Teradata a plus. ETL technology skills in Oracle SQL scripting, Cognos Data Manager, and/or Informatica ETL required. Understanding of business intelligence and data warehousing principles required. Excellent written and verbal communication skills required. Well-developed presentation and facilitation skills required. Experience with Application Services Delivery and Support processes preferred. Strong project management skills to lead and direct a global project team, including onsite and offshore resources required. Strong understanding of IT service management principles and practices preferred; ITIL certification a plus. Demonstrated partnership and leadership skills required. Good troubleshooting and decision making skills required.
BE VITAL in your Career; be seen for the talent you bring to your work. Explore opportunities within the Johnson & Johnson Family of Companies.
Primary Location:
North America-United States-New Jersey-Piscataway
Johnson & Johnson Services Inc. (6090)
Job Function:
Info Technology
Certain sites within the Johnson & Johnson Family of Companies participate in E-Verify as appropriate in accordance with Company guidelines and federal or state law. To learn more about the government sponsored program and to see a list of the sites that are currently enrolled, please click here.
Johnson and Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status, or any other characteristic protected by law.
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